A Behavioral Economics Assessment of SSDI Earnings Reporting Documents
This study uses insights from the behavioral economics literature to provide a comprehensive diagnosis of seven SSA written communications that include information on earnings reporting. We conducted a behavioral assessment of the documents’ contents on earnings reporting to identify bottlenecks that may prevent beneficiaries from taking desired actions in four key domains: notice and open the document, locate and read the material on earnings reporting, decide to act, and act. The findings from this exercise are only suggestive and the extent to which modifying any of the components reviewed would affect earnings reporting is unknown.
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