Tag: claiming online
![Senior couple on a laptop computer at the kitchen table](https://crr.bc.edu/wp-content/uploads/2023/09/Senior-couple-on-a-laptop-computer-at-the-kitchen-table-1536x982.jpeg)
Retiring baby boomers are increasing the demand for services from the U.S. Social Security Administration (SSA) at a time when budget constraints and retiring staff are limiting the agency’s capacity to deliver them. Using online services – rather than contacting a representative – offers a way for SSA to meet increased demand with fewer resources…