Tag: internet
During the pandemic, the U.S. Social Security Administration leaned into providing more services and processing applications online. But that has furthered the agency’s disconnect with Native Americans living miles from its field offices in rural areas with poor internet access. That’s one conclusion from a new study of the agency’s effectiveness in reaching Native American…
The first place most people say they would go for information about Social Security’s various benefits is family and friends. That’s true whether they are Black, White, Asian, or Hispanic. But after family and friends, there are few similarities in whom each group consults. And their preferences, revealed in a new survey, reflect differences in…
