Tag: interview

listening counsellor

Abstract The group benefits landscape is changing dramatically.  The menu of available options has expanded, employers are paying for fewer benefits, and the responsibility for selecting the right benefit package has been increasingly left to the employee.  However, very little is known about how individuals select their insurance benefits packages, if their selections are optima…

Senior woman grocery shopping

Abstract While life insurance purchase decisions have long been studied, we still do not know how people decide if they need insurance or how much they need.  Using in-depth interviews, we peer into the black box of employee decision-making to learn what people know about this employee-benefit, and how they decide if it is of…