The brief’s key findings are:
- Since the 1980s, computers have increasingly taken on “routine” tasks for jobs that rely on step-by-step instructions, from assembly-line workers to travel agents.
- Emerging computers, however, can learn to perform “non-routine” tasks, making jobs from truck drivers to loan officers vulnerable to replacement.
- Despite these advances, humans retain an edge in social skills and in mental skills honed by education (e.g., reasoning and creativity).
- Older workers share this edge, as their education is similar to younger workers, and natural social skills tend to improve with age.