Archive: On the Web
Telephone customer service has become so automated that it can be extremely frustrating to resolve a problem. When it comes to bill collectors, the stakes are high. If the matter isn’t resolved, it can ruin your credit. In this video, Ana, a Cuban immigrant to Miami in the 1970s, hit a wall of silence after…
Starting months before my 65th birthday, my mailbox has been swamped with advertisements for Medicare Advantage insurance plans. The ads are still coming in. And then there are the television commercials with promises of Advantage plan benefits that original Medicare doesn’t cover – vision, dental, hearing services, rides to doctors’ appointments, zero premiums. Sounds amazing,…
