Tag: Claiming Social Security Benefits

senior woman using computer laptop inside mini van camper

Retiring baby boomers are increasing the demand for Social Security Administration (SSA) services at a time when budget constraints and retiring staff are limiting the agency’s capacity to deliver them. Online services offer a way for SSA to meet increased demand with fewer resources. However, even as SSA has shifted more personalized information and services…

Senior couple on a laptop computer at the kitchen table

Retiring baby boomers are increasing the demand for services from the U.S. Social Security Administration (SSA) at a time when budget constraints and retiring staff are limiting the agency’s capacity to deliver them.  Using online services – rather than contacting a representative – offers a way for SSA to meet increased demand with fewer resources…